on orders of £50 or more
***PLEASE NOTE DUE TO COVID 19 WE ARE TAKEN THE DECISION TO TEMPORARILY SUSPEND THE FULFILLMENT AND SHIPMENT OF ALL ORDERS FROM FRIDAY 20TH MARCH 2020. WE ARE DOING THIS TO BEST SERVE THE INTERESTS OF OUR STAFF AND FAMILIES. WE HOPE THAT WE WILL BE BACK FULFILLING ORDERS SOON WHEN THIS DIFFICULT TIME IS OVER. WE WILL CONTINUE TO ADVISE OUR CUSTOMERS AS INFORMATION BECOMES AVAILABLE. ***
Simply enter the code FDEL50 at checkout to redeem. Cannot be used in conjunction with any other promotion or discount code.
Standard Delivery charge to mainland UK - £3.99 - this is regardless of the number of items purchased. We ship using a reputable courier DPD Local who offer an hour delivery window on the day and a fully trackable service. Orders must be placed before 2pm for next day - please note however that is not a guaranteed service. For smaller items we may use Royal Mail Recorded Delivery.
Order Cut-Off Times
Please note that although we will aim to ship your order same day (if ordered before 2pm) - we do not guarantee a next day service, this is simply our standard service offered. We will provide full tracking info either via text or email so that you can track your package.
Delivery is available Monday-Friday. All orders must be placed by 2pm GMT for next working day delivery. (Mainland UK only).
Saturday and Sunday Delivery Available to Mainland UK Only.
We deliver on a Saturday or Sunday throughout mainland UK with the courier DPD. The charge for this is £11.75. This must be selected at the Checkout - Under Shipping Information so that the charge applies and not only in the Requested Delivery Date. Orders MUST be placed by 2pm the Friday before. If a Saturday or Sunday service is selected and paid for after this time, then it will ship as a regular next working day order and the difference between our regular service and Saturday/Sunday charge will be refunded.
Deliveries to Place of Work/Hospitals
We can deliver to places of work, hospitals etc as long as full contact details and information is provided. (E.g. If a hospital - Full Name, Ward Number etc). Please note that couriers do not have access to deliver to recipient or ward in a hospital - they must go through a Goods-In Department. Therefore we would strongly advise contacting the hospital prior to placing order to confirm.
Any orders placed over the weekend will be processed Monday for delivery Tuesday
You can order in advance for specific dates - just let us know the date you'd like it delivered at checkout. Again we always do our best to ensure deliveries requested on certain dates are fulfilled - however these are not guaranteed.
To make sure your order arrives safely, please provide us with the Full Name, Address and Postcode (and if possible a contact number) of the recipient.
Our deliveries are made by the reputable courier company DPD Local. Smaller items may be sent by Royal Mail.Delivery information for orders outside of mainland UK
See here for our full details on cost and time